FAQS

FREQUENTLY ASKED QUESTIONS

WHAT TYPE OF PRODUCTS WILL BE AVAILABLE TO PURCHASE AT THE OUTLET STORE?

The Danby Factory Outlet store has a wide range of products that include, but are not limited to, all home appliances, Danby Certified remanufactured products, “scratch and dent” goods, and an assortment of new products at discounted prices. Expect the unexpected with new inventory arriving every week, and deals you cannot beat.  

WHAT NEW PRODUCTS WILL BE AVAILABLE AT THE OUTLET STORE?

Shop anywhere from Danby's latest line-up to older generations of our household appliances - microwaves, dehumidifiers, refrigerators, wine coolers, chest freezers, air conditioners etc. In addition, we will be adding new inventory not limited to our current line of products. Not familiar with our products? Visit www.danby.com  and click on Products (upper right corner of the webpage) for more information.

WHAT ARE DANBY CERTIFIED REMANUFACTURED PRODUCTS?

For Danby and its customers, sustainability is very important.  Every unit that is remanufactured as Danby Certified reduces recycling and waste being sent to a landfill as well as lowers greenhouse gas production at our manufacturing plants. View the video to learn more about our remanufacturing process.

Scratched and Dented appliances are units that may have cosmetic blemishes on either the unit or just on the exterior box. Danby's large selection of scratched, dented, repacked, refurbished and open stock close-outs are thoroughly tested by our in-house technicians. Due to the cosmetic blemishes, these products are sold at great prices!

DO YOU OFFER WARRANTY?

Yes we do. Most of our refurbished products come with a 1 year parts and labour warranty.  Warranty on new products vary, contact Danby or the Outlet Store for more information. You also have the option to purchase extended warranty on any product.  Prices vary. Click here for our information on Danby Certified Warranty.

DO YOU OFFER DELIVERY AND/OR SHIPPING?

Yes we do! Contact the outlet store to get a quote on local delivery or out of City/Province shipping. Local delivery starts at $100 within a 30 km radius of the store which includes up to 2 pieces delivered to your door. White glove delivery is available - unboxing and installing new appliance - for an additional fee.  Contact us for a delivery or shipping quote!

WHAT'S YOUR RETURN POLICY?

All sales are final. With the exception of returns on a warranty program.